PAYMENTS

• Credit Card payment via Stripe
  
  Accepts Visa, Mastercard, American Express, & Discover. If activated, you may also pay express via Apple Pay & Google Pay.*
  
  *Orders with a different name on the credit card, as well as a different billing, and shipping address versus what is indicated on the order will be subject to an Order Verification process to avoid fraudulent transactions. We will email or send you a SMS to verify your purchase and will ask for proof of ID of the original card owner. To avoid this, best to use your own credit card or purchase in the name of the card owner and only ship to the associated address of the credit card.
  
  
• GCash 
  
  Transfer your payment via GCash. Orders must be paid on the same day they were confirmed. Item/s are not reserved until full payment is received. QR code and account number are provided in the Order Confirmation sent to you.

• BPI Online Transfer
  
  Transfer your payment via BPI Online. O rders must be paid on the same day they were confirmed. Item/s are not reserved until full payment is received. QR code and account number are provided in the Order Confirmation sent to you. 
  
  If you are planning to deposit the payment in the bank branch vs transfer online, please email us for the Account Name & Details by replying to the Order Confirmation email sent to you. The QR code and account number are provided are for online transfer only.
  
  *Products are prioritized to orders that pay first. If the item/s you purchased has sold out before you paid, your order will be cancelled.

SHIPPING

We ship internationally! Please see more details here on international shipping.

We ship nationwide! We process and ship out orders within 2 business days after payment is confirmed. Domestic shipping rates are provided below.

For Metro Manila orders, you may choose between regular shipping, same-day delivery or picking up your order.

PROCESSING OF ORDERS

REGULAR SHIPPING 

• Credit Card

Orders are processed immediately and sent out within 48 hours (2 business days). On a rare occasion, delay may occur but, if so, we will notify you immediately via email.

*Orders with a different name on the credit card, as well as a different billing, and shipping address versus what is indicated on the order will be subject to an Order Verification process to avoid fraudulent transactions. We will email or send you a SMS to verify your purchase and will ask for proof of ID of the original card owner. To avoid this, best to use your own credit card or purchase in the name of the card owner and only ship to the associated address of the credit card.

• BPI / GCash

Orders are processed once payment is received and confirmed on our end. Orders are sent out within 48 hours (2 business days). On a rare occasion, delay may occur but, if so, we will notify you immediately via email.

 

SAME-DAY PICK-UP & DELIVERY

• Credit Card

Orders placed before or by 3 PM (PICK UPS) and 12 NN (DELIVERY) are immediately processed and can be picked-up or delivered on the same day. We usually process orders within 4 hours from your confirmed order.

*Orders with a different name on the credit card, as well as a different billing, and shipping address versus what is indicated on the order will be subject to an Order Verification process to avoid fraudulent transactions. We will email or send you a SMS to verify your purchase and will ask for proof of ID of the original card owner. To avoid this, best to use your own credit card or purchase in the name of the card owner and only ship to the associated address of the credit card.

• BPI / GCash

Orders are processed once payment is received and confirmed on our end. Orders are sent out within 4 hours. On a rare occasion, delay may occur but, if so, we will notify you immediately via email.

Note: Orders received on Saturdays -- 3:00pm onwards, during the weekend, on the eve of a holiday, and on holidays will be processed the following business day.

SAME-DAY PICK-UP

Same-day Pick-up is available Mondays - Saturdays, excluding Sundays and holidays. Orders received and paid after 3 PM are for next day pick up. Expect an email from us with full pick-up details and instructions when your order is ready.

Be a responsible customer, double check your order details before completing your order.

SAME-DAY DELIVERY

Same-day Pick-up is available Mondays - Saturdays, excluding Sundays and holidays. Orders received and paid after 12 NN are for next day delivery. Expect an email from us with full same-day delivery details and tracking.

Be a responsible customer, double check your order details before completing your order.

Same-day delivery fees apply. We charge based on your address' location/distance from our warehouse. Delivery fees start at ₱500 for up to 15 km, ₱1000 for 15 km to 25 km, and ₱1500 for 25 km to 50 km.

TRACKING

Regular Shipping

• Once picked up by the courier, you will receive a Shipping Confirmation email with your tracking number/s. 
• Track your package by clicking the tracking number provided in the email. This will redirect you to the tracking page of the courier. You then input your tracking number.
• It is the customer's responsibility to track the order. But if you encounter any issue with tracking your order just reach out to us via email: sales@nekidswimwear.com and we'll help you out.

Note: We use third party services for delivery and shipping your orders. We are not affiliated with them in any way. We are not at fault for any delayed or missing parcels. 

SAME-DAY DELIVERY

• Once picked up by the rider, you will receive a Shipping Confirmation email with your tracking link.
• Track your package by clicking the tracking number provided in the email. This will redirect you to the tracking page of the courier. You then input your tracking number.
• It is the customer's responsibility to track the order. But if you encounter any issue with tracking your order just reach out to us via email: sales@nekidswimwear.com and we'll help you out.

PICK-UP

• If you had your order picked-up by a third party on-demand delivery service, you are responsible for tracking your order.

 

SHIPPING RATES

Please see international shipping rates & details here.

DOMESTIC SHIPPING

 

Note: We ship our items via various shipping couriers - whichever is available to ship to your location. We strive to work with reliable shipping companies. We are, however, not affiliated with any of them. If you have a preferred shipping company do let us know and we will accommodate your request. If the preferred shipping company charges above what the customer paid for shipping, the customer will bear the difference. 
 

IF YOU HAVE ANY OTHER QUESTIONS REGARDING PAYMENT/SHIPPING PLEASE REACH OUT TO US VIA SALES@NEKIDSWIMWEAR.COM OR VIA OUR CONTACT US PAGE.