Good question! In each product, we also include a Size & Style Guide in the product description, follow the recommended sizing indicated here.

As a general rule, for swimwear you should always size down as the fabric can stretch and water makes the fabric loose.

High-waist bottoms - should be based on waist and hips measurement.

Low-rise, hipster bottoms - should be based on hips measurement.

We tend to use different types of nylon-spandex and they all stretch differently. You'll see that the composition of the fabrics are not all the same & these play a big part on the fit of the design.

But, also, even fabrics of the same composition may fit differently. The color/dye used on the fabric also affects its stretchability. This is beyond our control. Always read the product descriptions & watch out for size recommendations.

No, almost every brand have their own sizing. Also, brands use different fabrics so theirs might fit differently from ours. Best to choose your size depending on where your measurements fall under our size chart.

Sometimes we forget to activate the codes for new styles. (Sorry!)

Please do send us a message or an email if you're having issues with the discount code so we can fix this.

Our website allows you to view our prices in different currencies. You automatically see prices in the currency corresponding to your location. You may also select your currency by clicking the drop down located at the corner of our website. The prices you see on the website are an estimate and are based on live m2m rates provided by a 3rd party currency converter app.

Please note, however, that all our pricing and transactions are processed in PHP. The conversion rate would depend on your credit card company being used on the transaction.

In these cases, please try to contact your issuing bank, they may be blocking the transaction.

Some banks prohibit cross-border transactions or your limit may be insufficient. 

There may also be issues with the volume of transactions or your connection. Kindly try again after some time.

Please send us an email at sales@nekidswimwear.com (with your order number as the subject of the email ) within 2 business days of receipt of order.

The sales team is very quick at processing orders to make sure they get delivered to you as soon as possible -- especially Same-Day Pick Up orders.

If you realized you made a mistake and would like to change anything with your order after you've purchased, you need to email us at sales@nekidswimwear.com within 2 hours & request a change in item/s. After the elapsed window, we cannot guarantee we can still accommodate your request.

Please note, we can no longer change your order once it has been packed and sent out for delivery.

Orders that have been authrorized/charged are final and we cannot retroactively apply discounts.

Same-day Pick Up means you can get your order the same-day. We usually process your order within 4 hours.

Nationwide shipping can take up to 7 business days depending on your area

International shipping could take up to 14 business days depending on your country.

Regular Shipping

Once your order & payment is confirmed, we start processing your order. You'll receive a Shipping Confirmation email with your tracking number & link to the tracking page. The shipment's status may take 12-24 hours to show up.

Same-day Pick Up

You'll receive a 'Pick Up Notification' email once your order is ready. Usually within 4 hours (if ordered before 3 PM, otherwise you'll receive it next working day).

International Express Shipping

The shipment's status should be available within 24 hours of receiving the shipping email confirmation.

Yes. International taxes might be applied depending on your country's taxes policy. Customer's bear the cost of this.

Customs duty is calculated as a percentage of the customs value of the goods. The customs value is made up of: the price paid for the goods, the insurance cost, the shipping cost.

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

If the tracking information states that your items have been delivered but you have not received it, please check around your house, or with the guard or receptionist of your building/compound/subdivision in case they received the package on your behalf. Also try checking with your neighbor incase it was delivered to them by mistake.

You may also send us an email at sales@nekidswimwear.com & we will help you contact the courier & locate your package. We are always willing to provide assistance when this happens. However, Nekid Swimwear is not responsible for lost or stolen packages if delivery has been confirmed through the order tracker.

We highly encourage you do. This will help prove that you are sending back the item/s undamaged. This also proves you received your order & are able to send it back to us (incase the courier loses your package en route to us).

Returns for damaged/faulty item/s and wrong item/s, it is mandatory you upload photos.

If your return request was approved, please do email us your preferred way of returning the item/s.

If you opted to return by regular courier, on your own account, you don't have to do anything except give the package to the courier when they arrive at your place.

If you opted to have us book the courier for you, once we receive payment, you just have to wait for them to pick up the package.

If you opted to return by using an On-Demand Courier Service (i.e. Grab), you have 3 business days to return the item/s to us.

Please note, if you fail to return the items in 3 business days we will assume you have changed your mind and cancel the exchange request.

Once your request has been approved, you have 3 business days to ship back the items to us.

You'll need to email us the photo of the waybill or the tracking number if you send it out by regular courier.

Item/s not returned to us within 3 business days will not be accepted.

We are very strict with this, as we want to make sure item/s returned to us are new, unused, and suitable to be sold.

If you opted for On-The-Spot Size Exchange, you can receive your new item right away. However, this must be scheduled with our team at least 24 hours before so we can prepare the item/s.

If you opted for regular courier, it may take 2-4 business days for Metro Manila addresses, and 5-8 days for Provincial addresses.

If your request was rejected, it may be because of the following:

1. You initiated the request past the 5-day window.
2. Your photos were not sufficient enough to prove you received faulty or damaged item/s.
3. You did not send over the item/s within 3-business days after we approved your request.
4. You are exchanging an item/s bought with Store Credit.

Unfortunately, you may only use your Store Credit once. We recommend you purchase an item/s equal to the amount.

Nekid Swimwear will not refund or create a new Store Credit for unused balance.

Store Credit is non-transferable, and cannot be converted to cash.

Any orders done using the Store Credit with a different name and/or email, and/or account (if applicable) will not be accepted and will be cancelled.

For security reasons, we will only honor purchases done with Store Credit registered to the email address it was sent to.

Your Store Credit acts just like any discount code. Our system can only accommodate one discount code at a time. You will not be able to combine your Store Credit code with any other discount codes or promos.